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How to pass the JIRA Administration certification exam

jeu, 07/20/2017 - 14:00

Not sure what to expect for how to pass the ACP-JA JIRA Administration certification? As I recently passed the exam, I’d like to share with you a few key tips to help you prepare for the exam. Am I a good candidate? Atlassian recommends having at least two to three years of experience as a JIRA ...

The post How to pass the JIRA Administration certification exam appeared first on Valiantys - Atlassian Platinum Partner.

Catégories: Blog Société

ITSM basics: Problem or incident?

jeu, 07/13/2017 - 16:32

Amongst the ITIL processes (incident, problem, service request, change), two of these processes collide: incident and problem. In the English dictionary the two words are technically synonyms, however in the IT world the confusion between the two concepts goes beyond mere semantics. Being able to properly determine the difference between an incident and a problem means ...

The post ITSM basics: Problem or incident? appeared first on Valiantys - Atlassian Platinum Partner.

Catégories: Blog Société

Valiantys’ ShipIt 2017: a day of innovation

jeu, 07/06/2017 - 14:00

At some point you probably have wanted to take the time to develop a project which you are passionate about. You may even have a really good idea that you think will be interesting for your company and has a direct link to making you better at your current role. Once a year at Valiantys, ...

The post Valiantys’ ShipIt 2017: a day of innovation appeared first on Valiantys - Atlassian Platinum Partner.

Catégories: Blog Société

The road to success: Why scoping is important

mar, 07/04/2017 - 14:00

Imagine that your car is not working properly. For some reason when you push on the gas, your RPM’s don’t rev up and you can’t seem to get it going to the minimum speed needed to be riding safely on the highway. You would obviously take your car to the garage to get it fixed ...

The post The road to success: Why scoping is important appeared first on Valiantys - Atlassian Platinum Partner.

Catégories: Blog Société

Social Media Day: tips for professionals in IT

ven, 06/30/2017 - 14:19

The social media phenomenon is a relatively young movement. LinkedIn was launched in 2003 and Twitter makes its debut in 2006, yet within that time these platforms have revolutionised the way people connect and communicate. But is social media relevant to being a professional in the IT community? Does it provide added-value to your career, or ...

The post Social Media Day: tips for professionals in IT appeared first on Valiantys - Atlassian Platinum Partner.

Catégories: Blog Société

Our values: Share and Take Part

mar, 06/27/2017 - 17:59

At Valiantys, our values have always been the cornerstone of our character. We’ve never tried to be successful through a hard marketing approach, but rather we have simply tried to truly understand who we are at our core and communicate these values to everyone. Our ideals are what inspires Valiantys at every level of our ...

The post Our values: Share and Take Part appeared first on Valiantys - Atlassian Platinum Partner.

Catégories: Blog Société

Managing Customer Accounts with Tempo and nFeed

jeu, 06/22/2017 - 15:35

The following is a guest blog written by Marta Schluneger, the Product Marketing Manager at Tempo. Tempo is a cloud-first software company that helps teams at 10,000 companies—SMBs and large-scale enterprises—collaborate, plan and schedule resources, manage budgets, and track time directly from their daily workflow.   Tempo Timesheets helps software, IT services, and business teams track their ...

The post Managing Customer Accounts with Tempo and nFeed appeared first on Valiantys - Atlassian Platinum Partner.

Catégories: Blog Société

Exocet 2.12: One operation automatically creates multiple issues

mar, 06/20/2017 - 10:00

In typical Agile fashion, every few weeks we try to make the tasks for JIRA admins slightly easier. During this sprint our main focus was to minimise the tedious work by allowing you to create multiple issues with one operation. Exocet 2.12 also allows you to direct projects only to the relevant teams and have more control over your post ...

The post Exocet 2.12: One operation automatically creates multiple issues appeared first on Valiantys - Atlassian Platinum Partner.

Catégories: Blog Société

Meet our Software Development Manager Superhero

jeu, 06/15/2017 - 14:00

Like a rare Pokemon, our Software Development Manager Christophe was hard to catch! But I was able to lure him in with jokes and cool use cases of different Marketplace add-ons. After some intense questioning, I was able to find out what makes this Valiantys superhero tick. Who is Christophe? If Christophe had a superpower, it would ...

The post Meet our Software Development Manager Superhero appeared first on Valiantys - Atlassian Platinum Partner.

Catégories: Blog Société

It takes a village: How collaboration in Confluence helps create remarkable technical documentation

mar, 06/13/2017 - 14:00

This guest blog was written by Thomas Walker, the technical writer at K15t Software. As any tech writer will tell you, creating good technical documentation is a collaborative effort involving not just writers, but also engineers, product managers and customer support among other roles. And that’s a big part of why it’s also so difficult. ...

The post It takes a village: How collaboration in Confluence helps create remarkable technical documentation appeared first on Valiantys - Atlassian Platinum Partner.

Catégories: Blog Société

3 simple tips for improving JIRA

jeu, 06/08/2017 - 14:01

Out of the box, JIRA can be a pretty easy tool to use. However, As your JIRA application grows in size, it will require some fine tuning. Ideally, this adjustment should be done in a simple manner, because complex solutions often lead to using unnecessary add-ons and a difficult adoption of JIRA for new users. ...

The post 3 simple tips for improving JIRA appeared first on Valiantys - Atlassian Platinum Partner.

Catégories: Blog Société

What digital transformation means for your project teams

mar, 06/06/2017 - 14:00

This is a guest blog by Zephyr, a Valiantys partner offering real-time solutions designed to transform how development and QA teams work and collaborate, helping them release higher quality software on time. 2017 has kicked off and IT has already claimed the spotlight. ‘Every company is a technology company’ is a statement that seems to be the prevalent frame of ...

The post What digital transformation means for your project teams appeared first on Valiantys - Atlassian Platinum Partner.

Catégories: Blog Société

5 reasons why the Valiantys Enterprise Day in London rocks

jeu, 06/01/2017 - 14:00

The biggest Atlassian ecosystem networking opportunity in the UK is coming up fast! Our annual Valiantys Enterprise Day 2017 (#VED17) in London will be held on 28 June at St Paul’s! What is VED17 you might ask? Imagine a mini Atlassian Summit, except a little bit more close-up and personal. It’s really an unique opportunity to meet the Atlassian ...

The post 5 reasons why the Valiantys Enterprise Day in London rocks appeared first on Valiantys - Atlassian Platinum Partner.

Catégories: Blog Société

The Valiantys perspective on ITSM: Getting what you need

mar, 05/30/2017 - 09:13

For years now, IT organisations have been implementing ITSM (IT Service Management) using different tools to support ITIL and have struggled with adoption and flexibility. Either the solution was very expensive and rigid with its implementation or it did not have all of the necessary features that IT organisations require to provide excellent customer service. ...

The post The Valiantys perspective on ITSM: Getting what you need appeared first on Valiantys - Atlassian Platinum Partner.

Catégories: Blog Société

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